Contacts – Rockwell Automation

2nd.MD +–

Plans and programs supported:

Find a Doctor
In-Depth Medical Review
Explore My Options
Ask the Expert
Medical Records eSummary
Oncology Insight with Watson

1.866.841.2575 Monday – Friday, 7 a.m. – 7 p.m. Central Time

https://www.2nd.md/rockwell/

4 Things You Can Do to Pay Less +–

Amino +–

Free access to search, evaluate and book quality cost-effective health care

Online search and booking tool

Find lower costs of care

https://partners.amino.com

Bright Horizons +–

Bright Horizons Enhanced Family Support +–

Get a spot in a quality child care center.
Search for sitters, nannies and housekeepers.
Access nanny placement services.
Get academic and virtual learning support.
And more.

https://clients.brighthorizons.com/rockwell
The Bright Horizons contact center number is 1.877.BH.CARES.
You can call Sittercity at 1.888.748.2489 or email support@sittercity.com

Business Travel Accident Insurance +–

In the event of death or serious injury in the course of business, contact Global Security at the number below.

1.414.350.8001 24/7

Calm +–

Register for a free premium membership to Calm, the world’s leading mindfulness and sleep app. Register a month after your hire date. Calm provides:

Relaxing sounds and scenes
Sleep stories
Calming music
Mindfulness MasterClasses
Meditation sessions

Register

Live webinars

Support

Centivo +–

Medical vendor option for Employees in Eastern Wisconsin
Provider network and transition of care information
Primary care provider driven network
Find predictable costs of care
Find high-quality network
Plans and programs supported:

High Performance Plan

No deductible
Free Virtual Primary Care option
Virtual behavioral and mental health services
Prescription drug coverage through CVS Caremark

1.833.502.2403

pre-enrollment

post-enrollment

CIGNA Global +–

Health provider for expatriate employees.

1.800.441.2668 24/7

CignaEnvoy.com

ComPsych GuidanceResources Program +–

Free confidential counseling, resources and information. To log in, use company code: automation.

Employee Assistance Program (EAP)
Work/life benefits
Aware (mindfulness-based stress reduction)

1.844.206.1068

https://guidanceresources.com/groWeb/login/login.xhtml

CVS Caremark +–

Learn about prescription drug costs and coverage
Find a participating retail pharmacy
Print a temporary ID card
Use app to manage prescriptions

1.866.768.4254 24/7

https://caremark.com

CVS Caremark +–

iOS

Android

CVS Caremark +–

Learn about prescription drug costs and coverage
Find a participating retail pharmacy
Print a temporary ID card
Use app to manage prescriptions

1.866.768.4254 24/7

Prescription Drug Wizard Before coverage starts

caremark.com After coverage starts

Delta Dental +–

Plan details
Print your ID card
Find a participating dentist

1.800.236.3712 7 a.m. – 10 p.m. Central Time

deltadental.com

Disability Insurance – Prudential +–

Disability claim support. Plans and programs supported:

Short-Term Disability (benefits paid by Rockwell Automation Payroll)
Long-Term Disability Option 1: 60% up to $5,000 per month (Benefits paid by Prudential)
Long-Term Disability Option 2: 60% up to $15,000 per month (Benefits paid by Prudential)

1.877.412.8677 24/7

1.877.889.4885 (Fax)

digital.alight.com/rockwellautomation

prudential.com/mybenefits
Access Code: 44062

Edelman Financial Engines +–

Help with investment choices
Retirement Planning

1.877.401.5762

401k.com

Edelman Financial Engines +–

1.877.401.5762

401k.com

Farmers Insurance Choice Auto & Home Program +–

Enroll
Premium quotes
Use app to record details, make claims

1.800.438.6388 Monday – Thursday, 7 a.m. – 9 p.m. Central Time
Friday, 7 a.m. – 8 p.m. Central Time
Saturday, 8 a.m. – 3:30 p.m. Central Time

mybenefits.metlife.com

Fidelity +–

Monday through Friday, 7:30 a.m. to 11 p.m. Central time

401k.com

Fidelity (401k Plan) +–

Make contribution elections
Retirement Savings Plan details
Personalized plan information
Update/add beneficiaries
Use app to monitor account performance
Plans and programs supported:
- Retirement Savings Plan 401(k)
- Rockwell Automation non-elective contribution

1.877.ROK.401K (1.877.765.4015)

401k.com

Flexible Spending Accounts +–

Plans and programs supported:

Health Care FSA
Dependent Care FSA
Tuition Reimbursement

1.877.687.7272 Monday – Friday, 8 a.m. – 4 p.m. Central Time

digital.alight.com/rockwellautomation

Group Universal Life Insurance +–

1.800.GET.MET8 (1.800.438.6388)

getmet.com

HealthEquity +–

Answers to questions regarding your Health Savings Account (HSA)
Invest HSA savings
Find Tier 1 Providers and Freestanding Facilities
Use app to manage account, make claims, document receipts

1.866.346.5800

https://healthequity.com/ed/rockwell/

HealthEquity Health Savings Account (HSA) +–

Answers to questions regarding your HSA
Invest HSA savings
Use app to manage account, make claims, document receipts

1.866.346.5800 24/7

healthequity.com/ed/Rockwell

Holiday Schedule Information +–

2025 Holidays

New Year’s Day Observed, Jan. 1
Martin Luther King Jr. Day, Jan. 20
Memorial Day, May 26
Day Before Independence Day, July 3
Independence Day, July 4
Labor Day, Sept. 1
Thanksgiving Day, Nov. 27
Day after Thanksgiving, Nov. 28
Christmas Eve Day Observed, Dec. 24
Christmas Day, Dec. 25
New Year’s Eve Observed, Dec. 31
Three floating holidays

Note: The dates are the designated holidays for U.S. locations and employees. When a holiday falls on a Saturday, employees will be granted one extra floating day if the site has not designated an alternate day in which it will be celebrated. When a holiday falls on a Sunday, the following Monday will be the holiday, except when Monday is also a holiday.

HR Service Center +–

A simple, accessible resource for most of your HR needs. The HR Service Center will support:

Time reporting
Time off and leaves
Workday activities
Bravo
PayReview
PADRs, including re-opening
Learning Solutions
Connect you to the right HR specialist when needed
And more

1.844.404.7247 Monday and Wednesday, 7 a.m. – 7 p.m. Central Time, or Tuesday, Thursday and Friday, 7 a.m. – 5 p.m. Central Time.

Human Resources Service Center +–

International SOS +–

iOS

Android

International SOS +–

1.800.523.6586 24/7

internationalsos.com/MasterPortal/default.aspx?membnum=1CMA1003

Lab Card +–

1.800.646.7788

labcard.com

Leave of Absence (LOA) +–

For cases related to a medical reason of your own (illness, injury, etc.), or to care for a family member (parent, child, or spouse due to their serious medical condition), please contact the LOA team for support and documentation. Any paid time off requests/inquiries (vacation, floating, etc.) should be directed to your manager.

For LOA support please open a ticket one of the following ways:

1. Go Online: Workday -> Help -> Create Case

2. Call the HR Service Center: Ext. 4-7247 or 1.844.404.7247; Monday–Friday 7 a.m.–5 p.m.

Monday – Friday, 7 a.m. – 7 p.m. Central Time

LeaveOfAbsence@RA.Rockwell.com

Life Insurance – MetLife +–

Contact the Rockwell Alight Service Center for this benefit.

Plans and programs supported:

Basic Life Insurance: 2 x annual benefits pay
Supplemental Life Insurance
Accidental Death and Dismemberment (AD&D) Insurance
Group Universal Life Insurance

1.877.687.7272 Monday – Friday, 8 a.m. – 4 p.m. Central Time

digital.alight.com/rockwellautomation

Maven +–

24/7 virtual support for fertility and family building, including guidance for egg/sperm freezing, and adoption and surrogacy, pregnancy, postpartum, menopause, and midlife.

mavenclinic.com

Medicare +–

1.800.MEDICARE (1.800.633.4227)

medicare.gov

MetLife +–

1.800.638.6420

mybenefits.metlife.com

MetLife Legal Plans +–

Plan details
Find a participating attorney
Obtain a case number

1.800.821.6400 Monday – Friday, 7 a.m. – 6 p.m. Central Time

access code: 3210010

MetLife Legal Plans +–

Prepaid legal services
Plan details
Find a participating attorney
Obtain a case number

1.800.821.6400 Monday – Friday, 7 a.m. – 6 p.m. Central Time

info.legalplans.com/Home/
Access Code: 3210010

MetLife Pet Insurance +–

Veterinary services and treatments:

Accidents
Illnesses
X-rays
Prescriptions
Surgeries
Hospitalization

1.800.438.6388 (1.800.GET.MET8)
Monday – Thursday, 7 a.m. – 9 p.m. Central Time
Friday, 7 a.m. – 8 p.m. Central Time
Saturday, 8 a.m. – 3:30 p.m. Central Time

mybenefits.metlife.com

MetLife VisionAccess Discount program +–

Vision discounts

1.800.275.4638 24/7

https://mybenefits.metlife.com

MetLife VisionAccess Discount Program +–

Free discount-only benefit

1.800.275.4638 24/7

mybenefits.metlife.com

More About Domestic Partners +–

1.877.687.7272

employeeconnect.rockwellautomation.com

OnTrack +–

Plans and programs supported:

Health Check Survey
Health Care Provider Form
Activities

1.888.671.9395 Monday – Friday, 7:30 a.m. – 7 p.m. Central Time

https://join.personifyhealth.com/RockwellAutomation

Pension Plan SPD +–

employeeconnect.rockwellautomation.com

Personal Advocacy +–

Dedicated support for health benefit issue resolution.

1.877.687.7272 Monday – Friday, 8 a.m. – 4 p.m. Central Time

digital.alight.com/rockwellautomation

Personal Advocacy +–

Advocacy is available through the Rockwell Automation Service Center and can help you resolve conflicts and unresolved claims issues you may have with your medical, dental, vision or Flexible Spending Account carriers. Your personal advocate can also help direct you to additional service available through health and welfare benefit offerings. Visit EmployeeConnect > Your Benefit Resources for Personal Advocacy information.

1.877.687.7272 Monday – Friday, 8 a.m. – 4 p.m. Central Time

digital.alight.com/rockwellautomation

Prescription Drug Wizard +–

Retirement Guide +–

Retirement Process Timeline Tool +–

raquickfind.com/retirement-timeline

Rockwell Alight Service Center (RASC) +–

Make enrollment elections
Flexible Spending Account (FSA) Administrator
Summary Plan Descriptions (SPDs)
Health plan comparison charts

Monday – Friday, 8 a.m. to 4 p.m. Central Time

https://employeeconnect.rockwellautomation.com

Rockwell Alight Service Center (RASC) +–

Make enrollment elections
Life Insurance Estimator
Summary Plan Descriptions (SPDs)
Health plan comparison charts

Monday – Friday, 8 a.m. to 4 p.m. Central Time

https://employeeconnect.rockwellautomation.com

Rockwell Alight Service Center (RASC) +–

Make enrollment elections
Overview of current benefits and 2018 options and rates
Health plan and dental comparison charts
Summary Plan Descriptions (SPDs)
Life Insurance Estimator
Flexible Spending Account (FSA) Estimator
Advocacy Services

Monday – Friday, 8 a.m. to 4 p.m. Central Time

https://employeeconnect.rockwellautomation.com

Rockwell Alight Service Center (RASC) and Your Benefits™ +–

Make enrollment elections at hire, Annual Enrollment and qualified status changes.
Research rates, current benefits and enrollment options.
- Benefits enrollment
- Help with benefit issues
- Talk to a payroll specialist
- Retiree medical election
- Pension election
- Smart-Choice Accounts (FSA)

1.877.687.7272 Monday – Friday, 8 a.m. – 4 p.m. Central Time

digital.alight.com/rockwellautomation

Rockwell Alight Service Center (RASC) and Your Benefits™ +–

Support for U.S. pension and benefit programs.

Pension (Hired before July 2010)

Run pension estimates or request pension estimate
Pension questions
Start your pension benefit
Pension Election

All employees

Enrollment elections at Hire
Annual Enrollment
Qualified Status changes
Help with benefit issues, current benefits & enrollment options
Talk to a payroll specialist
Retiree medical election (if eligible)
Your Spending Account

1.877.687.7272

digital.alight.com/rockwellautomation

Rockwell Automation Emergency Number +–

1.414.350.8001

Social Security Administration +–

1.800.772.1213

ssa.gov

Summary Plan Descriptions +–

View the complete legal plan description for the health plan. Visit Your Benefits > Your Benefit Resources and select the “Summary Plan Description” tile on the home page.

digital.alight.com/rockwellautomation

Teladoc Medical Experts +–

https://www.teladoc.com/medical-experts/

Teladoc Medical Experts +–

1.888.281.6550

https://bestdoctors.com/rockwellautomation

UnitedHealthcare +–

iOS

Android

UnitedHealthcare +–

Vision vendor
Provider network and Transition of Care information
Find Tier 1 providers and Freestanding Facilities
Vision plan has a separate network from the medical plan

1.844.234.7924 Monday – Friday, 8 a.m. – 8 p.m. (local time zone)

myuhcvision.com

UnitedHealthcare +–

Vision Vendor
Provider network and Transition of Care information
Find Tier 1 Providers and Freestanding Facilities
Vision plan has a separate network from the medical plan
Plans and Programs Supported:
- Broad Access HSA Option
- Broad Access Option
- Real Appeal
- Substance Use Treatment Hotline
- Talk to a registered nurse 24/7

1.844.234.7924 Monday – Friday, 8 a.m. – 8 p.m. (local time zone)

pre-enrollment

post-enrollment

Via Benefits +–

Retiree medical benefits after Medicare

1.844.596.0462

my.viabenefits.com/rockwellautomation

Via Benefits +–

1.844.596.0462

medicare.oneexchange.com/rockwellautomation

Your Benefits™ +–

digital.alight.com/rockwellautomation

Your Benefits™ +–

employeeconnect.rockwellautomation.com

Benefits Resources

Holidays

Medical & Wellness Benefits

Dental & Vision

Disability & Life Insurance Benefits

Voluntary Plans

Retirement Benefits

Employee Support

Travel Health & Insurance

Apps & Online Resources

2nd.MD +–

4 Things You Can Do to Pay Less +–

Amino +–

Bright Horizons +–

Bright Horizons Enhanced Family Support +–

Business Travel Accident Insurance +–

Calm +–

Centivo +–

CIGNA Global +–

ComPsych GuidanceResources Program +–

CVS Caremark +–

CVS Caremark +–

CVS Caremark +–

Delta Dental +–

Disability Insurance – Prudential +–

Edelman Financial Engines +–

Edelman Financial Engines +–

Farmers Insurance Choice Auto & Home Program +–

Fidelity +–

Fidelity (401k Plan) +–

Flexible Spending Accounts +–

Group Universal Life Insurance +–

HealthEquity +–

HealthEquity Health Savings Account (HSA) +–

Holiday Schedule Information +–

HR Service Center +–

Human Resources Service Center +–

International SOS +–

International SOS +–

Lab Card +–

Leave of Absence (LOA) +–

Life Insurance – MetLife +–

Maven +–

Medicare +–

MetLife +–

MetLife Legal Plans +–

MetLife Legal Plans +–

MetLife Pet Insurance +–

MetLife VisionAccess Discount program +–

MetLife VisionAccess Discount Program +–

More About Domestic Partners +–

OnTrack +–

Pension Plan SPD +–

Personal Advocacy +–

Personal Advocacy +–

Prescription Drug Wizard +–

Retirement Guide +–

Retirement Process Timeline Tool +–

Rockwell Alight Service Center (RASC) +–

Rockwell Alight Service Center (RASC) +–

Rockwell Alight Service Center (RASC) +–

Rockwell Alight Service Center (RASC) and Your Benefits™ +–

Rockwell Alight Service Center (RASC) and Your Benefits™ +–

Support for U.S. pension and benefit programs.

Pension (Hired before July 2010)

All employees

Rockwell Automation Emergency Number +–

Social Security Administration +–

Summary Plan Descriptions +–

Teladoc Medical Experts +–

Teladoc Medical Experts +–

UnitedHealthcare +–

UnitedHealthcare +–

UnitedHealthcare +–

Via Benefits +–

Via Benefits +–

Your Benefits™ +–

Your Benefits™ +–